1. Who we are

KaamLoge is a home services marketplace operating in Delhi NCR, India. We connect customers with verified service professionals. Contact: care@kaamloge.com

2. Information we collect

• Contact details — name, mobile number, email address
• Address details — your service location in Delhi NCR
• Booking details — service type, date, time, special instructions
• Payment information — processed securely by Razorpay. We do not store card or UPI details directly.
• Device information — browser type, approximate location, pages visited

3. How we use your information

• To confirm and fulfil your service booking
• To assign the right worker and communicate booking updates
• To send confirmation emails
• To improve our platform and services
• To comply with legal obligations under Indian law

We do not sell your personal data to third parties.

4. Who we share data with

• Assigned workers — receive your name, phone and service address
• Razorpay — our payment processor
• Odoo — our backend CRM where order data is stored securely

5. Data storage & security

Your data is stored on Odoo's servers and protected by industry-standard encryption. We take reasonable measures to protect your information from unauthorised access.

6. Your rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time

Email care@kaamloge.com to exercise any of these rights.

7. Cookies

KaamLoge uses minimal cookies for session management and cart. We do not use third-party advertising cookies.

8. Children's privacy

Our services are not directed to children under 18. We do not knowingly collect information from minors.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email.